Authorized Service Center for Dean & Fybroc Pumps

The Importance of Choosing an Authorized Service Center for Equipment Repairs

When working in the competitive and evolving industrial market, your time and money are precious, but your equipment's upkeep can often challenge that. When your equipment is down, it's dire to operations to get it back up and running as quickly as possible. Choosing an Authorized Service Center (ASC) can bring you the peace of mind that you you received reliable maintenance. Oftentimes, choosing a repair shop by convenience or price can seem like the obvious choice, however there are a lot of advantages that you are missing out on when going with an unauthorized service provider.

What is an Authorized Service Center?

An Authorized Service Center is a repair facility that has been trained, certified, and approved by the Original Equipment Manufacturer (OEM) to provide service for their products. ASCs adhere to strict quality standards set by the OEM, ensuring repairs are performed using the correct techniques, parts, and specifications.

At Hagler Process and at other partners, our designation as an ASC for leading brands such as Dean and Fybroc is backed by extensive in-person, hands-on training provided by the OEM’s engineers. This training equips our technicians with a deep understanding of the pumps' technology, proper maintenance protocols, and best practices for efficient repairs.

Why Choosing an Authorized Service Center Matters

When it comes to industrial equipment repairs, the difference between an authorized and unauthorized service provider can have significant long-term implications. Here’s why working with an ASC is essential:

1. Expertise You Can Trust

Our technicians are factory-trained to handle even the most complex repairs with precision. This specialized knowledge ensures that every repair adheres to OEM standards, maintaining the performance and reliability of your equipment. Unauthorized repair shops may lack this critical training, leading to improper repairs and potential failure down the road.

2. Genuine OEM Parts

ASCs have direct access to OEM-certified replacement parts, ensuring that your equipment performs as designed. Using non-OEM parts or substandard components can compromise performance, void warranties, and lead to costly breakdowns.

3. Warranty Protection

Repairs completed by an ASC are recognized and supported by the OEM, preserving your equipment’s warranty. Unauthorized repairs, on the other hand, may void warranties and leave you vulnerable to additional expenses.

4. Comprehensive Quality Assurance

As an ASC, we conduct inspections on every piece of equipment we repair. This process verifies that repairs meet OEM specifications and that the equipment is ready to perform reliably under real-world conditions.

5. Long-Term Cost Savings

While unauthorized repair shops may seem like the cheaper option upfront, improper repairs often lead to recurring issues, unplanned downtime, and premature equipment failure. Choosing an ASC ensures your equipment is repaired correctly the first time, reducing the total cost of ownership over its lifespan.

Why Choose Hagler?

At Hagler Process, we take pride in being both an Authorized Service Center and an Authorized Distributor for pumps and process equipment from industry-leading brands like Dean, Fybroc, and Waukesha Cherry-Burrell. This allows us to provide comprehensive support throughout the lifecycle of your equipment, from selecting the right product for your application to performing expert repairs and maintenance.

Our Unique Value

• Full-Service Support
• : As both a distributor and a service center, we streamline your experience by offering one-stop solutions for all your equipment needs.

• Extensive Product Knowledge
• : Our team’s expertise spans the entire product line, enabling us to offer tailored recommendations and ensure that repairs meet OEM standards.

• Commitment to Quality
• : Every repair and sale is backed by our unwavering commitment to quality. We don’t just repair equipment; we create solutions and ensure it operates at peak performance.

• Culture of Excellence
• : At Hagler Process, we foster a culture of accountability, continuous improvement, and customer-centric service. Our team takes pride in going above and beyond to meet your needs.

• Advanced Capabilities
• : With cutting-edge tools like 3D scanning and inspection software, and our laser alignment system, we deliver precision in every aspect of our repair and reverse engineering services.

Our Commitment to You

Hagler Process is built on a foundation of trust and reliability. Our technicians work closely with OEM engineers, ensuring we are choosing the best solutions. Beyond technical expertise, we prioritize building strong relationships with our customers, offering honest communication and responsive service every step of the way.